How to Fix - Cannot continue backup with Blu Ray disc. CD try does not open to insert disc to continue backup on Windows 7’?

Cannot continue backup with Blu Ray disc. CD try does not open to insert disc to continue backup on Windows 7’

OP: Cannot continue backup with Blu Ray disc.
CD try does not open to insert disc to continue backup on Windows 7’
In my sys backup in windows seven ultimate I try to backup my sys and I get errors saying I need to insert more cd media for backup to continue but all I get is the os locking my multi blue ray player up and won't let me remove the cd it just backed up on
so I can't continue the backup process and I have to stop the backup and it continues to lock the sys up and want let me remove the disc until I do a restart to gain access to the drive for a release of the disc, my sys has two 500 gb hard drives and a I7-875K
SYS processor with 8gb ddr3 1600 mghz ram and a gigabyte p55a-ud3 motherboard and windows seven ultimate os, can anyone help me with this issue as I can't even backup the sys and this is a new system from cyber power k

Solutions to the Problem Cannot continue backup with Blu Ray disc. CD try does not open to insert disc to continue backup on Windows 7’

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Hello sevennhvn,
You should try the below methods to fix this issue.
Method 1:
a.     When doing backup, I suggest that you ‘Right Click on the CD/DVD drive’ and click on Eject.
Method 2:
Your CD/DVD drive could be locked up if any other program is trying to access CD/DVD drive on your computer.
I suggest that you set your computer to clean boot and check if you have the same issue.
a.     Click Start, type msconfig in the Start Search box, and then press ENTER.
b.     If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
c.       On the General tab, click Selective Startup.
d.     Under Selective Startup, click to clear the Load Startup Items check box.
e.     Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
f.       Click OK.
g.     When you are prompted, click Restart.
After the computer starts, check if the issue is fixed, then follow the steps mentioned in the following KB article to narrow down the exact source:
http://support.microsoft.com/kb/929135
You can also set the computer to normal startup once you determine the service causing the issue.
See the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual” in the
above article.
Thanks,
Irfan H, Microsoft Answers Support Engineer.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Boot in Safe Mode:

• Open Run command as previously described
• Type MSConfig
• Click on Boot tab
• Tick Safe boot in Boot option
• Select Network
• Click Apply and OK
• Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

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