Tuesday, 13 September 2016

Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory [Solved]

Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory

Original title: Can't uninstall an old Logitech software called MouseWare.
 
Having trouble with USB mice giving annoying intermittent double click on Windows 7 PC.  (Old PS/2 mice work O.K.)   Thought removing old mouse software would help but when I try to uninstall Logitech MouseWare I get an error message:  Uninstallation can't
find standard mouse driver "i8042prt.sys" in windows system directory.
So you can't uninstall this software.  Any tips?

Keys to the Problem Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory

Download SmartPCFixer to Fix It (Free)

Hi,
 
Were there any changes made on the computer prior to the issue?
 
Method 1:
I would suggest you to perform clean boot and check if the problem persists.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
 
Note: Also, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.
 
Method 2:
Refer the link and check if it helps:
Troubleshoot problems installing and uninstalling programs on Windows-based computers
http://support.microsoft.com/kb/2438651
 
Method 3:
Refer the article and check if it helps:
Uninstalling MouseWare
http://logitech-en-ap.custhelp.com/app/answers/detail/a_id/898

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory.

  1. Back-up the Registry of your operating system.
  2. Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
  3. Note: this Registry Key should already exist, if it does not exist, create it.
  4. Create a brand new DWORD Value that is named AllowOsUpdate
  5. Set the Value to 0x00000001.
  6. Close and reopen your Control Panel.
  7. Restart the Microsoft Windows.

Recommended Method to Repair the Problem: Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory:

How to Fix Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will scan your computer. The junk files will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.


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