Computer freezes on the logging off screen.
Our computer required a system reboot, we followed all instructions (restored computer to the last time it updated) & managed to log in and find our computer in a normal state.
We were then told to restart.
The computer is now frozen on the 'logging off' screen.
What does this mean?
original title: Frozen on 'Logging off' screen.
Keys to the Problem Computer freezes on the logging off screen.
Why did the "computer required a system reboot"?
Have you made any changes to the computer prior to the issue?
Are you working on a domain environment?
If you have any external devices connected to the computer, I recommend you to try to unplug them and then try to shut down the computer.
You may try using the power button to shutdown the computer and then try to boot in safe boot and check if the issue reoccurs:
Some options, such as safe mode, start Windows in a limited state, where only the bare essentials are started.
If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services
as possible causes.
Follow this below provided link to start your computer in safe mode.
Advanced startup options (including safe mode)
If it works fine in safe mode then perform a clean boot.
To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
How to troubleshoot problem by performing clean boot in Windows Vista:
Note: Once you are done with the troubleshooting, perform the steps in Step 7: to reset computer as usual.
You may update the drivers and application software by visiting the manufacturer's website.
Update drivers: recommended links
Hope this helps!
Check Windows System Requirements
You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your PC hardware is not up to par, then make sure you update where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
Another Safe way to Fix the Problem: Computer freezes on the logging off screen.:
How to Fix Computer freezes on the logging off screen. with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your system. Run it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.
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