DISK CLEANUP NOT WORKING. OS VISTA HOME
MESSAGE READS: DISK SPACE CLEANUP MANAGER HAS STOPPED WORKING.
A PROBLEM HAS CAUSED THE PROGRAM TO STOP WORKING CORRECTLY.
WINDOWS WILL CLOSE THE PROGRAM AND NOTIFY YOU WHEN A SOLUTION IS AVAILABLE. iHIT DEBUG AND IT DOES NOTHING.
tHIS MESSAGE APPEARS
AS SOON AS THE DISK CLEANUP ICON IS CLICKED. ANY SUGGESTIONS?
Anwsers to the Problem DISK CLEANUP NOT WORKING. OS VISTA HOME
Hi FERG2000,
Thank you for posting on the forums.
If we could kindly request that you refrain from posting in all caps in the future it would be helpful as all caps are hard to read and is considered shouting in a forum environment. We would appreciate it.
With regards to your issue, you probably have some 3 party software running in the background of Vista.
Let's try clean booting the system to remove 3rd party software and see if that clears up the problem.
Follow the steps below to place your computer in “clean boot”
· Click the
Start orb on your Desktop
· Type msconfig
in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
· On the General tab, click
Selective Startup.
· Under Selective Startup, click to
clear the Load Startup Items check box.
· Click the
Services tab, click to select the Hide All Microsoft Services check box, and then
click Disable All.
· Click OK.
When you are prompted, click Restart. Try your disk cleanup program again, did you get the same error message?
If this does resolve the issue, then see the following Microsoft Article on “Clean boot” and the section “How to determine what is causing the problem” to determine which program or service maybe causing the issue.
http://support.microsoft.com/kb/331796
How to set your computer back, to boot normal:
· Click the
Start orb on your Desktop
· In the Start Search box.
Type
msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Click the General tab.
· Click Normal Startup -
load all device drivers and services, and then click OK.
· When you are prompted, click Restart to
restart the computer.
Hope this will fix it for you.
Please post back and let us know.
JohnD
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Recommended Method to Repair the Problem: DISK CLEANUP NOT WORKING. OS VISTA HOME:
How to Fix DISK CLEANUP NOT WORKING. OS VISTA HOME with SmartPCFixer?
1. Download SmartPCFixer. Install it on your computer.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.
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