Wednesday 6 July 2016

Troubleshoot:App Crash: Flash player has stopped working

App Crash: Flash player has stopped working

Original Title: I need help getting my flash player to actually work ! i keep getting message popping up constantly that says the installer stopped working 10.1r 82 and in details area it says the problem event name is "appcrash"

i don't know anything about computers so when comcast said they were changing from Mcafee to norton I was told to uninstall all files and then he said to also uninstall the flash player to.
Sence then I cannot do anything on my computer like playing pogo games
i like, and it's also caused me to totally lose ability to get back my Incredimail program I use daily.
Everytime i try doing ANYTHING i just get the adobe flash player stopped working box pop up over & over and its difficult to get rid of it too.  I have
a Vista home computer service pack 2.
and i've called norton & they tried helping solve the problem several times with no luck.
They directed me here saying its basically all they can think of .
I do admit i probably caused this mess myself by being a "button
pusher" in areas i don't belong or know anything about.
(which is scary to think of but my Son tells me thats my problem) when the one norton tech sorta "took control" of my computer, she nearly got it going several times, and it actually fully installed ,
but again the pop ups came back.
Im desperate for any help I can get because when i tried anything myself, i can never get it to work like its suppost to.
I hope this is enough info, ?? it's my 1st time ever doing anything like this.
so....
it is a emachine 32 bit service pack 2.
PLEASE PLEASE HELP  !!!

Keys to the Problem App Crash: Flash player has stopped working

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Hi Tina Iken,
 
I would suggest you to try uninstalling and reinstalling the flash player.
You can refer to the step by step guide provided in the below article for uninstalling and reinstalling flash player and check if this helps-
http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall
 
Also you may contact the adobe support (manufacturer of flash player) for further assistance on the issue.
You may refer to the below provided link and check -
http://www.adobe.com/support/flashplayer/
 
Hope this helps.
Thanks,
Meghmala – Microsoft Support
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