Anyone have an ACER computer that has had virus problems
I recently had a disk stuck in my dvd drive.
I called ACER support and the guy asked to get on my computer remotely.
What I know now is that he manipulated my computer and had it doing all kinds of wierd stuff.
He then told me I was being hacked as we spoke
(chatted I should say) he was right, he was hacking me.
He told me I needed help fast and said I needed pccare247, he said he would hook me up with them and they would fix my problems, for $139.00.
I did it.
They came on and throught RUN, deleted my temp folders,
my cache, and then ran the free version of Super Anti Spyware which picked up and deleted 16 cookies.
They then told me my computer was fixed.
I spent 3 weeks trying to get my money back.
They would not do it, they said they had 'optimized my computer' and
the charges would stay.
MAN DID I FEEL LIKE A FOOL
This is just FYI
Solutions to the Problem Anyone have an ACER computer that has had virus problems
Thanks for the info. I'm toying with buying a netbook and you've told me all I need to know in narrowing down my choices.
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Recommended Method to Repair the Problem: Anyone have an ACER computer that has had virus problems:
How to Fix Anyone have an ACER computer that has had virus problems with SmartPCFixer?
1. Download SmartPCFixer. Install it on your computer.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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