All of a sudden, I can't get internet access on my desk top but I still can on my lap top. Do you think there is a virus in the hard drive of my desk top?
My kids use my desk top computer a lot.
The last few days I can't get Internet connection on it; however, I can on my lap top.
I have checked cords and restarted modem.
Anything else I can try or do I have to take my desk top hard drive to somewhere like
Circuit City?
Anwsers to the Problem All of a sudden, I can't get internet access on my desk top but I still can on my lap top. Do you think there is a virus in the hard drive of my desk top?
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Hi,
- Have you made any changes to your computer prior to the issue?
- Which web browser do you use?
- Do you get any error message on the web browser?
Follow the steps from this article and check if they help.
How to troubleshoot possible causes of Internet connection problems in Windows XP
- Open Internet Explorer.
- Go to "Tools > Internet Options > Advanced Tab".
- Uncheck "Enable third-party browser extensions".
- Click "Apply".
- Reboot your computer.
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